The usability test was done twice, the first one being on the Paper Prototype and the second one on the final product.

1. Paper Prototype

How we Tested:

• 3 people, 1 asking questions, one operating the paper prototype, 1 reading sections of script so tester could visualise narrative
• Talk aloud method
• Asked tester to treat prototype as real product i.e ‘click’ with finger
• Asked questions to test specific areas

What we learnt about testing:

• Easy to modify prototype during testing to test different ideas
• Testers were able to engage with paper prototype

What we learnt about the product:

• Instructions generally helpful
• Changed ‘Profile’ to ‘View Info’ as testers didn’t respond to ‘Profile’
• Needed to make it more clear that video footage was ‘live’
• Needed to make it more clear user had to pay attention to details for ‘report’ at end of game

2. Web Product Testing

How we tested:

• 2 people testing, 1 asked questions, one observing/writing
• Talk aloud method + questions
• Gave Incentive (coffee, biscuits)

What we learnt about testing:

• Had to change questions/order of questions, depending on testers use of product

What we learnt about the product:

• It still wasn’t clear enough that video was live
• 1 tester clicked on screen rather than buttons
• They found it easier to play a second time (and they wanted to!)
• Liked concept- would like to see product on  mobile phone

LINKS & REFERENCES